Shipping
AUSTRALIA
All orders are shipped Tuesdays and Thursdays each week. Orders made on weekends will be shipped the following Tuesday.
$9.95 Shipping for orders under $29.99
$5 Flat rate shipping for orders between $29.99- $99.99
Free Shipping for orders over $100
All orders are shipped using Australia Post. Australia Post is experiencing high volumes of orders at the moment due to COVID-19 and there has been some delays.
If you have not received your items within 7 business days of making your order please email us at hello@marigoldbaby.com with your full name and order number and we will look into your delivery with Sendle.
Tracking
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post. Track your item;
using our Track your item tool.
If you are not home at the time of delivery, your parcel will be left in a secure place if deemed safe to do so by the delivery driver so that it's waiting for your arrival. If they feel it is not safe to leave, you will be left a card and you will notified on the closest collection point.
If you do NOT want your parcel left in a safe place, please leave clear instruction in the notes section when placing your order online.
INTERNATIONAL
NEW ZEALAND
Estimated Standard Shipping time is 6+ business days.
Estimated Express Shipping time is 2-4 business days between major metro areas.
USA & CANADA
Estimated Express Shipping time is 2-4 business days between major metro areas.
ASIA & EUROPE
Estimated Standard Shipping time is 6+ business days.
Estimated Express Shipping time is 2-4 business days between major metro areas.
Excludes some countries. Please contact us if your country cannot be shipped to at the check out process.
Delivery Time
All international orders with EXPRESS shipping are sent with Australia Post. All orders will be shipped within 24h-48hrs of being placed. Orders made on public holidays and weekends will be shipped on the following Monday.
Tracking your order
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Sendle.
Additional Information
All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are not included in the cost of the order or shipping fee. Marigold Baby cannot accept any responsibility for custom or import charges.